Refund and Returns Policy – Indomobil Mahindra Showroom

1. Refund Policy – Sample Dummy

1.1 Eligibility for Refund

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may be eligible for a refund under the following conditions:

The request for a refund is made within [number of days, e.g., 30 days] from the date of purchase.
The item(s) to be refunded are in their original condition, unused, and in their original packaging.

1.2 Refund Process

To request a refund, please contact our customer support team at [customer support email or phone number] with the following information:

Your full name and contact information.
Order number and date of purchase.
Details of the item(s) you wish to return.
Reason for the refund request.

Upon receiving your request, we will review it and notify you of the status of your refund. If approved, the refund will be processed to the original method of payment within [number of days, e.g., 5 business days].

2. Return Policy

2.1 Eligibility for Return

If you receive a product that is damaged, defective, or not as described, you may be eligible for a return under the following conditions:

The request for a return is made within [number of days, e.g., 7 days] from the date of receipt.
The item(s) to be returned are in their original condition, unused, and in their original packaging.

2.2 Return Process

To request a return, please contact our customer support team at [customer support email or phone number] with the following information:

Your full name and contact information.
Order number and date of purchase.
Details of the item(s) you wish to return.
Reason for the return.

Once your return request is approved, we will provide you with instructions on how to return the item(s) to us. Upon receiving the returned item(s), we will inspect them and notify you of the status of your return.

3. Exceptions

Please note the following exceptions to our refund and return policy:

Customized or personalized items may not be eligible for return or refund unless they are damaged or defective.
Clearance or sale items are final sale and may not be eligible for return or refund.

4. Contact Us

If you have any questions or concerns about our refund and return policy, please contact us at:

Indomobil Mahindra Showroom
Maharashtra State Highway 145, Shree Nagar, MIDC, Latur, Maharashtra 413531
Phone: +917757050051
Email: digitalmanager@indomobil.co.in